Carrying the cross and always by deltante bag. Do not leave the smartphone on the table.


Telephone Police Emegency phone Telephone Firefighters Madrid
Police Commissioner Madrid-Center Distric


915 46 79 85

Emergency phone


Fire station 6 (center)

915 88 12 77

Commissary District Madrid Retiro

913 22 10 21

Phone Samur Madrid (24h)

915 13 23 95

Fire station 5 Usera (24h)

913 92 02 52

Visa American Expres
The possibility of urgent replacement of your emergency cash dispatch card will depend on the financial institution that issued your Visa card and the conditions of hiring it. Please have the following information available when contacting our customer support teams:

Number of the financial institution issuing your card

Country in which it was issued

Visa card type

The possibility of urgent replacement of your emergency cash dispatch card will depend on the financial institution that issued your Visa card and the conditions of hiring it. Please have the following information available when contacting our customer support teams:

Number of the financial institution issuing your card

Country in which it was issued

Visa card type

The 16-digit number on your card – it is very important that you have gone to this number somewhere separate from your card

It may also help you to give the following details when required:

Your name as printed on the card

Your postal address

Home phone number

How you lost your card

Other personal details that may serve to confirm your identity

Quick Tips:

No matter what happened to your Card, it is quick, easy, and free to request a replacement Card online .


There are multiple delivery options, including free next day shipping

You can order a replacement Card for yourself or anyone on your Account

If you are using your Card for any recurring payments such as cell phone charges, or with online merchants where your Card is on file like Amazon, there is no need to update them with your new Card information unless you are specifically asked to do so.

If you have already added your Card to a digital wallet, you can continue to spend using your device at participating merchants and merchant apps while you wait for your new Card.


Global Visa Assistance Service Contact Phone in Spain.


Information of interest:

Calls from mobile phones or from certain hotels in certain countries could be costly for you

If you have lost or stolen your credit card, access the official American Express website, select your country and call the phone that they indicate.
Whether you have been robbed of the card or lost, or need help locating a cashier, here we are to help 24 hours a day, 365 days a year. Call to speak with a representative about:

Theft or loss of cards

Emergency replacement cards

Emergency cash advances

How to locate a cashier who accepts Mastercard, Maestro and Cirrus brands

Questions about applicable advantages

Emergency contact

In Spain: 900-97-1231.

You can call the following number from the United States at chargeback: 001-636-722-7111

Portugal 800-8-11-272 Japan 00531-11-3886
Belgium 0800-1-5096 China            10-8001107309
Denmark 8001-6098 Italy 800-870-866
France 0-800-90-1387 United Kingdom 0800-96-4767
Germany 0800-819-1040

Ria Money Transffer & Currency Exchange

Change Expres S.A

Plaza del callao, 4, Madrid


915 22 90 73


M-F:9:00-22:00      S-Su: 10:00- 22:00

Gran Via,63,Madrid

915 41 13 50


M-Su:9:00-15:00; 16:00-22:00

Universal cambios

Calle Mesonero Romanos,10,


915 21 48 57



C/Fortuny, 8 Madrid

Phone: 91 557 90 00

United Kingdom

Fernando el Santo, 16, Madrid

Phone: 91 319 02 00

United States of America

Calle Serrano, 75, Madrid

Phone: 91 431 84 45


C/ Pinar,1 Madrid

Phone: 91 782 49 60


C/Lagasca,98 Madrid

Phone: 91 782 49 60


Paseo de la Castellana, 259-D Piso 36,Madrid

Phone: 91 353 75 00


Paseo de la Castellana 18-61,Madrid

Phone: 910557063 00


Salustiano Olózaga,9, Madrid

Phone: 91423 89 00


Arturo Soria, 113Madrid

Phone: 915194242


Serrano 26, 7º,Madrid

Phone: 91 431 84 45

Madrid Underground Uber and Cabify
Departure from T1,T2,T3 and T4 Airport, Line 8, direction Nuevos Ministerios

Transshipment in Nuevos Ministerios with Line 10, direction Puerta del Sur

Transhipment in Court with Line 1, direction Valdecarros

Arrival by metro from Gran Vía

approximate time: 36 min

Price:  4.5-5€

Currently Uber has an offer of € 15 from the airport of Madrid to the city center

To request a trip with uber, access your website official or download your smartphone app

The route Estacion de Atocha to the center of Madrid, would have a price of 5-7 € if you hire a Uber.

Approximate time, 15 min


Cabify currently offers careers from the airport from € 34

If you want to go from Atocha to the center of Madrid with Cabify, the cost of the trip would be about 12 €

To calculate the rate and compare a Cabify, click here

Career sets the airport for services with origin and destination at the airport, and destined for origin in the interior area of ​​Calle 30 (M-30), which includes contracts by telematic means.

This fee does not allow any supplement or the maximum amount of services contracted by telematic means, provided the passenger is at the meeting point at the agreed time.

Price: 30€

The race from the station of Atocha to the center of Madrid would have a price from € 7 to € 16 in the traffic function.

The approximate time would be between 14-25 minutes

Madrid Underground Touristic bus

Simple Metro ticket € 1.50 – € 2.00

MetroNorte,MetroSur € 1.50

TFM single ticket € 2.00

Combined single ticket € 3.00

Airport surcharge € 3.00

Ticket 10 trips Metro € 12.20

Ticket 10 trips MetroEste, MetroNorte, MetroSur € 11.20

Ticket 10 trips TFM € 12.20

Ticket 10 combined trips € 18.30

*INFO:The single ticket of 1.50 € is valid for tours of up to 5 stations; For routes between 6-9 stations the price is increased 0.10 € for each season. From 10 stations the price is 2.00 € regardless of the number of stations traveled. The airport supplement ticket is added to the price of the single or combined ticket that originates or is destined to the Madrid 


Children (0-6): free

Junior (7-15): 9€

Adults (16-64): 19€

Retired(+65): 9€

Family (2ad+2ju):47,5€


Where to buy tickets:

Julia Travel: Calle San Nicolás, 15


Plaza Mayor Tourism

Center Plaza de Callao Tourist Information Point Tourist Information Point Paseo del Prado

Travel agency

Information:, in the Information Center of Madrid City Tour (C / Felipe IV, next to the Prado Museum), in the office of Juliá Travel (Calle San Nicolás, 15) and On the telephone 902 024 758 (24 hours).

To download routes click here.


Taxi Uber

Taxi Mercedes Madrid:

695 63 98 06

Taxi Reserva:

910 85 54 44

Reservar Taxi – Radio Taxi Central – TaxiWebMadrid

668 86 42 98

Uber x:

Costo por minuto:0.2€

Costo por km: 1.15€

Tarifa mínima: 5€

Tarifa de cancelación: 5€


Tarifa base: 1€

Costo por minuto: 0.45€

Costo por km:1.5€

Tarifa mínima:8€

Tarifa de cancelación:8€



Museum  Thyssen Museum Reina Sofia
From Tuesday to Sunday: 10:00 a.m. to 7:00 p.m. From Monday and Wednesday to Saturday: 10:00 a.m. to 9:00 p.m. Sunday: 10:00 a.m. to 7:00 p.m.
Best time to visit 

3:00 p.m. to 5:00 p.m

Best time to visit 

3:00 p.m. to 5:00 p.m


Where to by tickets?

If you want the tickets in your smartphone; here.

Or On the Official museum website



Monday from 12:00 – 16:00: Free access to the permanent collection


Where to by tickets?

If you want the tickets in your smartphone; here.Or On the Official museum website


Monday*:7:00 – 9:00 p.m.

Wednesday-Saturday*: 7:00 – 9:00 p.m.Sunday: 2:30 – 7:00 p.m.May 18* and October 12*, December 6: Open and free all day*Free tickets during these hours and days are just for individual public


Museum Prado Paseo del Arte (Thyssen + Prado + Reina)
Monday to Saturday from 10:00 to 20:00, Sundays and public holidays from 10:00 to 19:00. Last hour 30 minutes before closing. This allows individual admission to the Museo Nacional del Prado, the Museo Nacional Centro de Arte Reina Sofía and the Museo Thyssen Bornemisza. It is valid for one visit to each museum within a period of 1 year from its date of issue at the Museum ticket office.

At the Museo Thyssen-Bornemisza, the pass is valid only for the permanent collection. The price of the Paseo del Arte pass offers a 20% discount on the three museums’ current RRP for the end customer. Single price: 29,60 €

Best time to visit 

Before 11:00 and after 13:30

Where to buy tickets?

To buy the entrance to this offer, go to the official website of the museum

Where to buy tickets?

If you want the tickets in the smatphone; Here…Or on its official website


Collection free Access

From Monday to Saturday

6pm – 8pm

Sundays and holidays

5pm – 7pm

50% discount in the corresponding individual tariff in temporary exhibitions

Pin It on Pinterest

Share This

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.